“Customer Service is not a department…, it’s an Attitude.”

Service Concepts

 Arun is committed to excellent customer services.Arun aim to exceed customers’expectations and achieve total customer satisfaction by continuous improvment actions. To accomplish this,we will strive to be customer-focused,service-oriented and caring in the way we serve our customers,In addition,we will： 

Serve our customers with sincerity,courtesy and integrity;

Earn the trust of our customers by being professional and reliable;

Respond promptly to customers’ requests and complains;

Value and respect customers’views and suggestions;

Improve services in our continuous pursuit of excellence;

Care for the community and provide customised services;

Establish and deliver service pledges;

Satisfy customers’need and align our business processes with best practices.

Customers’Visting